FAQ

 

FREQUENTLY ASKED QUESTIONS 


Where is my order? How Long does an order take to arrive? 
We try and get every order out as soon as possible. We are a very small DIY operation. Most designs are not kept in stock. Most orders are printed in the order that they come in. Orders can be filled anywhere between 1 - 10 working days  time depending on how busy we are. Our goal is to have your order processed and shipped in under one weeks time... Sometimes it takes longer. Please allow up to 2-3 weeks to receive your order. We appreciate your patience.

I don't live in the USA, can I still order from you? 
Yes, our shopping cart is set up to calculate shipping and orders worldwide.

Can I get a tracking number for my order? 
Yes. We send all  orders via USPS First Class and Priority Mail. An e-mail with USPS tracking information will be sent to your provided e-mail address once your order is sent out.

Can I get a tracking number for my order (FORIEGN ORDERS)? 
Yes. We send all  orders via USPS First Class and Priority Mail. An e-mail with USPS tracking information will be sent to your provided e-mail address once your order is sent out. While 99% of the time our foreign deliveries make it to their destination in a timely fashion and in good condition, please remember you are ordering at your own risk and Warlord Clothing will NOT be able to reimburse you for or replace any items or orders that go missing or get damaged in the international mail.

Warlord Clothing is NOT responsible for any customs, duties or taxes incurred on your shipment. You are responsible for paying these fees if required by your countries customs agents.

What is your exchange policy? 
We will exchange any items that are defective or items sent in our error such as wrong size or wrong print. If you don't know what size you wear refer to the size chart .

In such a case where we would take back or exchange an order due to customer error, the garment must be returned in unwashed and un worn condition. There will be a manditory 20% restocking fee added and customer will be responsible for additional return postage.

Can I send you my own shirt, sweatshirt or whatever to print on?
NO!

Can I send my order by mail?
No, we only accept orders online.