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FAQ

 

FREQUENTLY ASKED QUESTIONS


Where is my order? How Long does an order take to arrive?
We try and get every order out as soon as possible. We are a very small DIY operation. Most designs are not kept in stock. Most orders are printed in the order that they come in. Orders can be filled anywhere between 1 day and two weeks time depending on how busy we are. Our goal is to have your order processed and shipped within one weeks time... Sometimes it takes longer. Please allow up to 3 weeks to receive your order. We appreciate your patience.


I don't live in the USA, can I still order from you? 
Yes, our shopping cart is set up to calculate shipping and orders for outside the USA.

Can I get a tracking number for my order (UNITED STATES)?
Yes. We send all US orders via USPS First Class and Priority Mail. An e-mail with USPS tracking information will be sent to your provided e-mail address from USPS when your order is sent out.

Can I get a tracking number for my order (FORIEGN ORDERS)? 
We use international first class and priority mail services. Once an international order leaves Warlord Clothing and is checked in at our local post office we can not track it, and while 99% of the time our foreign deliveries make it to their destination in a timely fashion and in good condition, please remember you are ordering at your own risk and Warlord Clothing will NOT be able to reimburse you for or replace any items or orders that go missing or get damaged in the international mail.

Warlord Clothing is NOT responsible for any customs, duties or taxes incurred on your shipment. You are responsible for paying these fees if required by your countries customs agents.

What is your exchange policy?
We will exchange any items that are defective or items sent in our error such as wrong size or wrong print. If you don't know what size you wear refer to the size chart .

In such a case where we would take back or exchange an order due to customer error, the garment must be returned in unwashed and un worn condition. There will be a manditory 20% restocking fee added and customer will be responsible for additional return postage.

Can I send you my own shirt, sweatshirt or whatever to print on?
NO!

Can I send my order by mail?
No, we only accept orders online.